Can I cancel an order if I haven't received my scooter yet?
1. If you have received a tracking number from UPS or FedEx, we cannot cancel your order. Once an order leaves our warehouse, we cannot turn any packages around.
2. If you HAVE NOT received a tracking number, we can cancel your order. You will need to submit a ticket with our support team to request a cancellation. Please note: all pre-order cancellations and order cancellations will result in a 6% fee.
Comments
4 comments
what about when you give me an invalid tracking number that never activates
My order was messed up i though i was ordering rs5max
But my invoice says rs5pro
My order number is RR37711
I WILL PAY THE XTRA MONEY
Me confundi al ordenar no es lo que queria necesito cancelar mi pedido mi numero de orden es rr38505I made a mistake when ordering. It's not what I wanted. I need to cancel my order. My order number is RR38505.
Quiero cancelar el pedido
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