All of our scooters are covered by a 6-month bumper-to-bumper warranty. We want to make sure you get your scooter up and running as quickly as possible if a part malfunctions. To file a warranty claim, please watch this step-by-step video. The more detail you provide, the faster we can attempt to resolve this issue. For more information on our warranty policy read this article.
If you need to file a claim, please have this information available:
1. Order Number
2. Date received
3. Issue with scooter
4. Model of scooter
5. Photos and/or video of part that needs to be replaced