To qualify for a return the product must be unused, undamaged, and in its original packaging and same exact condition as the day it arrived. 

Scooter must be returned in the original box.  Buyer pays for BOTH shipping costs if there is no manufacturer defects, plus a 10% restocking fee. (original shipment cost and return shipment cost)

Prior to returning any product, please contact us at: support@roadrunnerscooters.com to verify with us first. DO NOT return scooters to the manufacturer OR the address it was shipped from! (If you return to an incorrect address,  buyer takes full responsibility for all shipping costs to get the package to our Denver, CO warehouse. All lost or damaged packages that were sent back incorrectly will be the responsibility of the buyer).

We do not accept scooter returns unless they are sent back in the original packaging and have never been ridden. Before returning, you will be asked to take pictures of the scooter in the box to ensure this is done correctly. 

All returns purchased from RoadRunner Scooters MUST be shipped back within 10 days of delivery. Once received we will inspect the product and all refunds will be issued within 7 business days from the day we received the return package.

Final amounts will only be issued to the form of payment used for the original purchase.